ATLANTA, Ga. (CBS46) — Kerfalla Dioubate tells CBS46 information that he’s been driving rideshare and delivering meals since 2018 so as to make a residing.
“I saw how much money was in it and saw the fact that you can deliver to people and meet with new, and I liked that experience and I got right into it,” Dioubate advised CBS46.
Now, he’s continually in worry of dealing with deactivation from the apps if a buyer complains.
“Whenever a customer reports an order that didn’t arrive, the app, they just deactivate your account and they don’t even ask you anything about it beforehand,” Dioubate complained.
Dioubate defined that delivery drivers’ ‘acceptance ratings’ additionally go down every time they refuse a meal delivery route.
“Some of them are really high miles, and you’re not getting compensated for that, so it’s not fair to you,” stated Dioubate.
Felipe Martinez had related considerations and is now a part of the hassle to unionize rideshare drivers in Atlanta.
“You get deactivated until they are willing to get back to you, and a lot the drivers sometimes rent their vehicles and they have large loans on their vehicles and now they’re out of work and there is no say for us,” stated Martinez who’s a board member for the Boston Independent Drivers’ Guild, and lately a brand new resident of Metro Atlanta. “This is one of the reasons why we believe there should be a rideshare union where the drivers are able to seek collective bargaining and work with Uber and Lyft on the table.”
Seattle was the primary city to efficiently unionize its rideshare staff, and this rising group is hoping to observe go well with in Atlanta.
Monday, their chief, Ken Wainwright, pleaded with Atlanta City Council to assist make it occur. He has been pissed off that progress has been sluggish over the past yr, and he’s calling for conferences with city officers.
“Make the meeting. Save lives. Keep jobs protected. If that’s not your priority, you shouldn’t be in this job,” stated Wainwright, president of the Rideshare Union Local 404
Meanwhile, drivers say a union would supply extra job safety, security, and help.
“We are not anti-big business, we are pro-respect. Drivers in Georgia deserve respect,” Martinez stated.
Atlanta City Council leaders inform CBS46 they’re researching the Seattle laws, and have been holding conferences about what an Atlanta rideshare union could appear to be.
Rideshare firm Lyft confirmed that their protocol is to freeze a driver or rider’s account whereas they examine complaints internally.
A Lyft spokesperson despatched CBS46 the next assertion:
“We know it’s critically important to invest in our driver community, which is why we are in constant communication with drivers to improve their experience. We also take rider and driver safety reports extremely seriously and have a process in place to investigate each one before determining the appropriate course of action. If a driver disagrees with the action taken, they can ask for the decision to be reviewed, and if we find that the driver’s account should be reactivated, then we will reactivate and communicate that with the driver.”
Copyright 2022 WGCL. All rights reserved.