Ola Electric is doing pretty effectively with its electric scooters. However, suggestions from the shoppers has not been totally optimistic. While some individuals have been very pleased with their scooters, some have confronted points, that too are critical ones. Here, is an incident in which the scooter went in the reverse path and the rider crashed.
The identify of the consumer is Agent Peenya and he has shared the complete incident on Twitter. He has been utilizing the Ola S1 Pro for every week now. The scooter was parked on the facet of the highway. He pulled the scooter out of the parking house and the scooter activated reverse mode. When he accelerated, the scooter went in the reverse path even additional.
Because of this, the rider fell and the scooter received broken. There had been some scratches on the scooter in addition to on the rider. Then he referred to as the Road Side Assistance of Ola Electric and the wait time was of seven minutes. After a number of makes an attempt, somebody lastly picked up the cellphone and informed the owner that they are going to tackle the problem inside the subsequent two hours.
Also learn: Ola Electric Scooter Purchase Window delayed once more
Even after 48 hours, nobody responded so the owner determined to name Ola Electric again. After 2 days, the scooter was taken and after every week it was delivered as it’s. So, the corporate didn’t restore the scratches on the physique that occurred due to the reverse challenge.
So, the owner referred to as once more and buyer care apologized. They stated that the workforce delivered his scooter by mistake. There isn’t any communication between the totally different businesses as a result of all the pieces has been outsourced. Finally, the scooter was delivered again to the owner and Ola’s workforce stated that they’ve fastened the issue.
However, now the owner shouldn’t be assured sufficient to make use of the automobile. He says what if this had occurred to his spouse or his child. This challenge is a possible killer, he was lucky sufficient that he was on a small highway, if he would have been on the primary highway then the scenario might have been so much totally different. The owner has now bought the scooter to his cousin.
Not the primary incident
This shouldn’t be the primary time that this challenge has been reported. There have been comparable incidents in the previous additionally. The speedometer indicated 102 kmph whereas the scooter’s rear tyre was spinning in the reverse path.
Before this, a buyer named Malay Mohapatra additionally confronted the identical challenge. He fell down on a slope as a result of the scooter went into reverse mode. When the scooter was on its facet, its rear wheel was in the air after which is when the speedometer confirmed a velocity of 102 kmph. This might have been very harmful.
Ola Electric can type this challenge by a software program replace identical to a smartphone does. This would possibly appear like a superb factor nevertheless it looks like this challenge was additionally brought about after a software program replace. This is as a result of when the primary batch of the scooter was delivered, this challenge was not there.
Also learn: Modified Royal Enfield Thunderbird 500 motorbike from Eimor Customs look lovely