BOSTON (WHDH) – The MBTA is incentivizing rideshares so as to add more accessible vehicles for paratransit service after a federal investigation discovered these rideshares didn’t have enough transport for individuals in wheelchairs, the U.S. Attorney’s Office stated Tuesday.
Besides The Ride, the T partners with rideshare corporations like Uber and Lyft to offer paratransit rides. But after allegations that the MBTA was violating the Americans with Disabilities Act, the U.S. Attorney’s Office discovered these corporations didn’t have the capability to offer service to individuals with wheelchairs or the wait instances for service have been extreme, officers stated.
Officials stated the investigation was resolved after the MBTA arrange a coverage incentivizing rideshare corporations to extend the variety of wheelchair-accessible vehicles and that has led to more of these vehicles in service. The MBTA additionally should monitor wait instances for riders needing wheelchair-accessible vehicles and report that information to the U.S. Attorney’s Office for 18 months, officers stated.
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