Cars and vans are stranded on sections of Interstate 95 Tuesday Jan. 4, 2022, close to Quantico, Va. Close to 48 miles of the Interstate was closed attributable to ice and snow.
Steve Helber/AP
disguise caption
toggle caption
Steve Helber/AP
![](https://media.npr.org/assets/img/2022/01/06/VirginiaI-95-8bc066a5fff84ae796ed45cd3452a813857074b3-s1200.jpg)
Cars and vans are stranded on sections of Interstate 95 Tuesday Jan. 4, 2022, close to Quantico, Va. Close to 48 miles of the Interstate was closed attributable to ice and snow.
Steve Helber/AP
A Virginia man has been refunded the $600 he was charged for an Uber experience after he grew to become trapped in a miles-long site visitors jam in Virginia that had some drivers stuck on the interstate for greater than a day.
Andrew Peters, of Richmond, Va., was touring from Dulles International Airport on Monday after a current journey to San Francisco. He advised WTOP-FM that he had no clue about what was taking place in Virginia and the way critical the winter climate was.
Peters’ Uber driver additionally didn’t notice how horrible the site visitors on I-95 was, finally going on the freeway and getting stuck in site visitors, in accordance with WTOP. Virginia State Police stated a number of tractor-trailers jackknifed on the slippery interstate, making the street impassable — and inflicting an enormous backup of drivers.
![Virginia officials defend response to snowy gridlock on I-95](https://media.npr.org/assets/img/2022/01/05/ap22004456505819_sq-0d6b33b50b4b6eea6caba56947bd78ee6a11ac6d-s100.jpg)
“It was kind of scary,” Peters advised WTOP. “We didn’t have any food or water.”
After being stranded on the freeway for a complete of 9 hours, Peters lastly made it house — paying a $200 invoice for his journey. However, as soon as he bought house, Peters stated the rideshare firm charged him a further $400, bringing his grand whole from Dulles International Airport to Richmond to $600.
Peters stated after a number of makes an attempt, he disputed the extra cost with Uber. The rideshare firm reached out to him on Wednesday apologizing for the incident.
![](https://media.npr.org/assets/img/2022/01/06/I-95WinterStorm-bc0db606183f8d3d63d3dc2170ea988552b6445b-s1100-c50.jpg)
This picture offered by the Virginia division of Transportation exhibits a closed part of Interstate 95 close to Fredericksburg, Va. Monday Jan. 3, 2022. Both northbound and southbound sections of the freeway had been closed attributable to snow and ice.
AP
disguise caption
toggle caption
AP
![](https://media.npr.org/assets/img/2022/01/06/I-95WinterStorm-bc0db606183f8d3d63d3dc2170ea988552b6445b-s1200.jpg)
This picture offered by the Virginia division of Transportation exhibits a closed part of Interstate 95 close to Fredericksburg, Va. Monday Jan. 3, 2022. Both northbound and southbound sections of the freeway had been closed attributable to snow and ice.
AP
“They were sorry to hear that I had … so many problems with the app, and with the override, and with the highway and that they would love to issue me a full refund,” Peters advised WTOP.
In an e-mail to NPR, Uber spokesperson Michelle Blackwell stated that Peters was provided a refund following the “terrible ordeal.”
“We appreciate his patience through this process and are so glad that he and his Uber driver got home safely,” Blackwell stated.
![Here's what you should keep in your car and other ways to prepare for winter driving](https://media.npr.org/assets/img/2022/01/05/ap22004683438984_sq-0967399a72c658da85fea1df176c1f5d39880e2a-s100.jpg)
According to Uber’s web site, components reminiscent of heavy site visitors or dangerous climate could trigger a passenger’s journey to take longer than anticipated. To compensate a driver for the extra time induced, the corporate says the passenger’s fare could enhance.
Drivers had been trapped in site visitors for hours on the I-95 following the icy situations and snow-covered roadways on Monday. The National Weather Service reported as much as 11 inches of snow fell within the space during Monday’s winter storm.