A resort shuttle driver who frequents the Salt Lake Airport mentioned the latest cancellations are inflicting fairly a little bit of chaos for each drivers and passengers in some pickup areas.
David Aston shared not too long ago when he pulls up in his shuttle, it turns into a free-for-all with folks attempting to board, determined to get to their lodges.
“Unfortunately, some people get into a panic and they ignore the families with babies or elderly and they just climb on even when we’re loading up luggage — they’ll ignore them and get them on the shuttle,” Aston mentioned.
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He mentioned he believes the trigger is expounded to those passengers being stranded and not figuring out the place to go within the new airport, beginning particularly on the luggage declare stage.
“They’re stranded and they don’t know what to do,” Aston said. “They’ve been given a bit of paper telling them they’re going to a resort.”
He mentioned he feels that not solely are the airline-issued resort vouchers complicated to comply with, however attending to the shuttle space is simply too.
Passengers KUTV spoke with at the airport admitted they needed to decelerate to verify they had been following the indicators accurately.
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Travelers getting picked up by pals and household or getting a rental car have to cross the sky bridge; these needing to catch public transport, rideshare, resort or resort shuttles, have to proceed down the escalator or elevator.
Aston mentioned he feels slightly bit extra course on this space past the indicators and info desk would make a giant distinction for passengers.
The Salt Lake Airport mentioned they’ve employed a guide to completely assessment signage all through the airport, which can happen after the primary of the brand new yr.